Privacy Policy

Welcome to RM Flowershop! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase.

1. Information We Collect

We collect the following personal and non-personal information:

• Personal Information:

  • Full Name

  • Contact Number

  • Email Address

  • Delivery Address

  • Payment Details (processed through secure third-party gateways)

• Non-Personal Information:

  • IP Address

  • Browser Type

  • Device Type

  • Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and deliver your flower orders

• To communicate updates regarding your orders

• To respond to customer inquiries and support requests

• To improve our website and services

• To send promotions, updates, or marketing messages (only with your consent)

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

• Delivery partners to fulfill your orders

• Payment processors for transaction security

• Service providers assisting in website operation and analytics

All third-party providers are required to handle your data securely and in accordance with the law.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:

• SSL encryption

• Access controls

• Regular security audits

5. Cookies

Our website uses cookies to improve your browsing experience. You may choose to disable cookies through your browser settings, but some parts of the site may not function properly without them.

6. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the right to:

• Access your personal data

• Correct inaccurate data

• Withdraw consent

• Request deletion or blocking of data

• Lodge complaints with the National Privacy Commission (NPC)

To exercise any of your rights, please contact us using the details below.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

RM Flowershop
Email: [email protected]
Phone: 09469147053
Business Hours: Monday to Sunday, 8:00 AM – 6:00 PM